Skills and Attributes

Respectful

• Patient and understanding nature and able to treat others with respect and in a non-judgemental manner.
• Positive and enthusiastic.
• Ability to maintain professional boundaries, confidentiality, and credibility within the role and for Wytham Hall.
• Works in a supportive and facilitative capacity with people from all backgrounds who often have chaotic lives.

Responsive

• Creative, delivers practical solutions, and flexible to meet other’s needs.
• Willing to examine own values, principles and assumptions.
• A desire to learn in the role and be committed to personal development.

Reliable

• Well organised, copes well under pressure, takes ownership, proactive and goal focused.
• Co-ordinates tasks and resources by planning, organising, directing and monitoring work carried out by others.
• High level of interpersonal skills and an ability to communicate and liaise effectively with a wide range of stakeholders.
• Work with an attention to detail and maintain accurate records.
• Ability to be flexible and adaptable.
• Ability to work well in a small team and on occasion working alone e.g. visiting a property.

Experience:

Essential

• Experience of leading or managing/assisting to manage a team in a similar environment.
• Experience of working in housing and support services.
• Experience of key working residents.
• Experience of using standard office IT systems.
• Experience delivering excellent care to vulnerable clients.

Desirable

• Experience of service development.
• Experience of managing a budget.
• Experience of working with complex needs clients.
• Experience of providing opportunities for inclusivity.
• Experience of managing risk.
• Experience of property management.

Knowledge:

Essential

• A good base of job-related skill and experience and being able to apply this effectively in the role.
• Knowledge of housing management and housing related support.
• Ability to write clear reports.
• Understanding of issues relating to single homeless.

Desirable

• Awareness of the effects of mental health, disability or learning difficulties on individuals.
• Knowledge of safeguarding vulnerable people.
• Knowledge of up-to-date legislation including housing law and health and safety in care and support settings.

Qualifications:

• Good standard of general education, including GCSEs in Maths and English (or comparable)
• Relevant qualification in housing and/or management preferable.

Other:

• You will be required to work out of hours on occasion to deliver organisational objectives.

This role provides regulated activities under the Disclosure and Barring Service (DBS). Therefore, post holders are required to undertake a regular DBS check.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. All previous criminal convictions must be declared.

Wytham Hall is committed to safeguarding and promoting the welfare of clients and expects all staff, workers and volunteers to share this commitment. We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

A diversity monitoring form will need to be completed upon application.

To apply for the role please submit a CV and detailed supporting statement by Friday 15th November 2024, explaining how you meet the criteria for the role as set out in the job description and person specification.
For further information about the role and to apply please email jobapplications@wythamhall.co.uk.

Wytham Hall Deputy Supported Housing Manager Job Description